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Terms, Conditions and Shipping Options for Matting

 

Should you require Matting marked as FREE SHIPPING shipped EXPEDITED please CONTACT OUR SALES DEPARTMENT IMMEDIATELY. Shipping of expedited orders will not occur until the customer grants approval of the expedited charge.

 

*United SCP provides free shipping on ESD matting and ionizers marked on our web sites as "free shipping." This offer is specifically limited to the lower 48 States for our ionizer selections and is limited to the lower 48 states and Canada for specially marked matting. It is further limited to us shipping standard freight and using a carrier of our choice. See the following document for full details.

 

NOTE: Items marked as FREE SHIPPING on our shopping carts will NOT calculate the cost of expedited services and add this cost to your order. Should you require Matting marked as FREE SHIPPING shipped EXPEDITED please CONTACT OUR SALES DEPARTMENT IMMEDIATELY. Shipping of expedited "free shipping" items will not occur until the customer grants approval of the expedited shipping cost.

 

General Shipping Information:

We cannot change any information on an order once it has shipped. Additionally, orders in transit may not be cancelled and are subject to a return and restocking fee as is indicated below.  Shipping delays can occur in transit and we are not responsible for the speed at which orders arrive after leaving our facility. We are not responsible for lost packages due to the address being provided incorrectly by the customer

Out of Area Shipping: For ESD matting orders to Hawaii, Alaska, Puerto Rico, APO and all other locations, shipping charges and methods will be determined and forwarded to the purchaser.  These charges will be at a discounted rate from those actually offered to allow for the free freight offered in the USA (48). 

For clients requesting expedited services of matting marked as "Free Shipping." The difference between standard freight and expedited charges are the responsibility of the customer. United will calculate these charges and contact the purchaser for approval prior to shipping the requested product.  Shipping of expedited matting marked as "free shipping" will not occur until customer grants approval of the charge. NOTE: expedited shipping may be placed on customers shipper accounts. Customer responsibility of this offer will require the customer to ascertain shipping amounts and details of transaction from their shipper. Our Free Shipping offer is valid at the discretion of United and may be withdrawn at any time. United SCP reserves the right to discontinue this policy without notice.

Terms
All ESD Matting payment terms are prepaid via Check, Money Order, Cashiers Check or Credit Card (Visa, MasterCard, Discovery and Amex) unless prior arrangements for credit have been established. COD shipments are available on a selected basis at the discretion of United SCP. In the event credit has been approved, terms are net 30 days from date of invoice. Past due invoices are subject to interest charges of 1-1/2% per 30 day cycle. 

Pricing
Prices are subject to change without notice.

Shipping Charges
All matting marked as "free Shipping are shipped prepaid via UPS ground service. For expedited shipments all freight charges over and above the normal UPS ground charges will be billed to the customer.  When UPS limits are exceeded, we will ship the most reliable method.  For expedited shipments we will ship on the customers preferred carrier and their account if desired.

Product Specifications
Specifications for all esd matting products are subject to change without prior written notice when such changes are made to achieve improved product appearance, design or performance. Items effected in this manner are not recognized as valid reasons for return.

Disclaimer
Errors in text, graphics and prices may occur on this website.

Color Variance
ESD Matting colors and textures are reproduced on our web site as accurately as possible. We are not responsible for the output of our customers' monitors or printers. Colors and textures represent average production runs and may vary slightly from time to time, depending on dye lot and compound variations. Final color selections should be made from actual samples. 

Size Variance
Due to the inherent qualities of rubber, plastic and vinyl and their manufacturing process, all matting sizes may have a tolerance of + or - 4%.

Claims and Returns
No returns are allowed without prior authorization of United Static Control Products Incorporated.
It is not our policy to accept mats that are returned for any reason other than manufacturing defect. If you are not sure of the color request sample swatches. United charges a 25% restocking fee plus freight charges incurred. Reimbursements will be provided to the customer in the form of a credit memo for use with future orders from United SCP. Shipping charges for returned items are the responsibility of the client.

Cancellation
Cancellation of an order must be made within 24 hours of order placement.  After 24 hours the order will be subject to a 25% order cancellation fee. Notification must be in writing via email, US Post Office or fax. If an order has already shipped it will be subject to the return policy as set forth in the "Claims and Returns" section above.
Reimbursements will be provided to the customer in the form of a credit memo for use with future orders from United SCP.

Damaged Goods / Shortages
To protect your interests, it is imperative to inspect and count articles before accepting shipment. Damages or shortages should be documented on the freight bill. If damage or shortage occurs, contact United SCP for assistance in filing a claim, According to ICC regulations, filing claims with freight carriers is the responsibility of the consignee (receiving party). Claims for lost or damaged goods cannot be honored after six (6) months from the date of shipment.

Special  / Custom Orders
Custom or special orders (such as custom cut mats) that are "in production" or have already been shipped may not be cancelled for any reason and may only be returned as set forth above in the section Claims and Returns. All custom / special orders requiring artwork (such as Logo Mats and custom cut mats) must be approved by customer in writing prior to start of production. 

Quotations
All quotations oral or written must be documented with a valid quotation number. Quotations are only valid with this quotation number and for a period of no more than 30 days.

Limits of Liability
Customer acknowledges that the price of United SCP's products are predicated on the enforceability of the following limitation of liability and that the price would be substantially higher if United could not limit its liability as herein provided and that customer accepts this limitation of liability in exchange of a lower price: United SCP shall have no liability to customer for and including but not limited to lost profits or any special, consequential, exemplary or incidental damages of any kind weather arising in contract, tort, product liability or otherwise, even if advised of the possibility of such lost profits or damage. Customer also agrees to indemnify and hold harmless United SCP for and including but not limited to damages, injuries or deaths of any kind and/or for any reason from the use or misuse of any product purchased, supplied, manufactured or brokered through and/or by United Static Control Products Incorporated.

Jurisdiction
Customer acknowledges that the jurisdiction for any legal action between United Static Control Products Incorporated, any of its representatives, employees or officers and the customer initiated by either party will take place solely in Manatee County, Florida.

Click to contact United Static Control Products.